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Quality Assurance & Compliance
Manager
About the Role:
This position is based in Port Moresby and reports to the Country Manager. The successful incumbent will be responsible for supporting and embedding the risk and compliance culture throughout the organization, as well as assisting in the management and execution of the Operational Risk and Compliance Management Frameworks.
Key Deliverables:
- Applies knowledge of the Operational Risk and Compliance Management Frameworks, policies and processes when identifying, assessing and managing risk and incidents.
- Undertake control Assurance testing including other Operational Risk Reviews to ascertain the operating and design effectiveness within key critical processes.
Monitors ongoing risk through reviews, analysis and trend assessment. - Development of risk indicators for tracking and monitory purposes for existing and emerging risks that may impact the business ability to meet Key Performance Indicators(KPI).
- Assist with preparing standard and ad-hoc information and data reports to Senior Management through the relevant forums (Operational Risk Committee, Board Risk Committee and Board Audit & Compliance Committee).
- Ensure that significant risks identified are disclosed in a timely manner, remediated and attested for Board oversight.
- Assist in the review of compliance policies and procedures to ensure they comply with statutory and regulatory requirements and updating compliance checklists as required.
- Ensure processes for on-boarding assessment and ongoing customer reviews are implemented in the appropriate manner.
- Carry out business, customer, and product and service risk assessments on an annual basis or as and when required, including regular reviews of these risk assessments.
- Develop and maintain an AML/CTF issues, breaches and risk register. Monitor ongoing risks through reviews, analysis and trend assessment.
- Ensure compliance to suspicious matter reporting (SMR), Cash threshold and transaction reporting, and other required reporting by the business unit.
- Ensure that the relevant Policy obligations are followed by the business.
- Organize communication of highlighted financial crime trends, threats, incidents, issues and risks of such to business unit employees via awareness sessions.
- Ensure all outstanding audit items are resolved and progressed through to closure within
due dates assigned.
Essential Qualifications, Professional/Skills & Experience:
- Bachelor’s degree or higher in Business, Accounting, Information Systems, or a related discipline.
- Professional certification in Risk, Compliance, or Governance (desirable).
- Ability to organize and analyze complex data sets.
Strong understanding of regulatory and compliance frameworks. - Knowledge of Life Insurance products and services.
- Minimum five years’ experience in a financial institution with specific exposure in an area related to data analysis, risk management, operational risk, compliance or quality assurance.
- Applications are to be addressed to the Senior Manager Talent Acquisition.
Only shortlisted applicants will be contacted for interviews.
Location
Port Moresby
Deadline
Applications close on Friday, 12th June, 2026.
