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Business Relationship Manager

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About the Role:

This position is based in Kokopo, and reports to the Business Development Manager. The purpose of the role is to drive sales performance and lead a dynamic network of Insurance Advisors. This role is critical to delivering sustainable business growth, strengthening
client relationships, and ensuring the ongoing quality and persistency of the insurance portfolio.

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Key Deliverables:

  • Sales Leadership & Performance Management
  • Lead and manage the Insurance Advisor network to achieve sales targets.
  • Monitor performance and provide regular reporting on sales outcomes, trends, and gaps.
    Business Development & Stakeholder Engagement
  • Identify and secure new business opportunities across private and government sectors.
  • Build and maintain strong relationships with key stakeholders, including corporate clients and payroll partners.
    Business Growth & Portfolio Management
  • Deliver new business targets while maintaining strong retention and conservation of existing policies.
  • Implement initiatives to improve policy persistency and overall portfolio quality.
    Advisor Development & Coaching
  • Provide ongoing coaching and support to Insurance Advisors across all stages of the sales process.
  • Promote a needs-based selling approach to enhance client outcomes and business sustainability.
    Sales Activity Oversight
  • Monitor individual advisor performance and implement targeted development plans.
  • Deliver on-the-job training to improve productivity and capability.
    Operational & Financial Management
  • Oversee daily operations of the sales unit within approved budgets.
  • Ensure efficient use of resources and cost-effective delivery of activities.
  • Compliance & Governance
  • Ensure adherence to regulatory requirements, company policies, and procedures.
  • Maintain high standards of conduct, documentation, and reporting.
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Essential Qualifications, Professional/Skills & Experience:

  • .Tertiary qualification in Business related field is preferred with at least 3 years of Sales Management experience, preferably in the Insurance industry.
  • Proven ability to lead, motivate, and develop high-performing teams.
  • Demonstrated experience in driving sales growth and managing client portfolios.
  • Excellent communication and stakeholder management skills.
  • Strong analytical capability with a data-driven approach to decision-making.
  • High level of organization, resilience, and ability to perform under pressure.
  • Sound understanding of compliance, regulatory requirements, and governance.
  • Proficiency in Microsoft Office and business systems (e.g. BLIS).
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Applications are to be addressed to the Senior Manager Talent Acquisition.

Only shortlisted applicants will be contacted for interviews.

Location

Kokopo

Deadline

Applications close on Friday, 19th June, 2026.