• Effectively serve all walk in Customers, customers who enquire though telephone calls or via emails or those referred in line with the service standards set.
• Be well versed with all BSP Life’s products, business rules, processes and functionality of the system to be able to effectively serve customers.
• Update and maintain customer details relating to nomination or change of beneficiary, change of owner and change of provider after proper verification of customers.
• Identify opportunities to pro-actively cross sell products and services to new and existing customers by making the necessary business referral.

• A Diploma of Financial Services – Life Insurance (ANZIIF) or tertiary qualification in Business Studies or Management.
• At least 3 years work experience in a similar role with sound insurance knowledge.
• Sound knowledge of the operations areas of sales, insurance, products and systems;
• Strong sales and customer services ethic;
• Good PC skills in MS Office applications.
• Having a current driver’s license is preferable.

The Head of Talent Management, BSP Human Resources, Waigani Head Office (Level 2) via internal mail or email to jobs@bsp.com.pg.

Please contact us should you require additional information. Only shortlisted applicants will be contacted for interviews.