Do you want to start a partnership with BSP Life?

Customer Service Officer


Key Deliverables:

  • Effectively serve all walk in Customers, customers who enquire though telephone calls or via emails or those referred in line with the service standards set.
  • Be well versed with all BSP Life’s products, business rules, processes and functionality of the system to be able to effectively serve customers.
  • Update and maintain customer details relating to nomination or change of beneficiary, change of owner and change of provider after proper verification of customers.
  • Identify opportunities to pro-actively cross sell products and services to new and existing customers by making the necessary business referral.

Qualifications/ Skills/ Experience:

  • A Diploma of Financial Services – Life Insurance (ANZIIF) or tertiary qualification in Business Studies or Management.
  • At least 3 years work experience in a similar role with sound insurance knowledge.
  • Sound knowledge of the operations areas of sales, insurance, products and systems;
  • Strong sales and customer services ethic;
  • Good PC skills in MS Office applications.
  • Having a current driver’s license is preferable.

If you think you have the appropriate skills and experiences to perform the role, send your application and detailed CV to:

The Head of Talent Management, BSP Human Resources, Waigani Head Office (Level 2) via internal mail or email to

Please contact us should you require additional information. Only shortlisted applicants will be contacted for interviews.


Port Moresby, Papua New Guinea


Applications close on Friday, 28th January, 2022.