Do you want to start a partnership with BSP Life?
Customer Service Officer
Key Deliverables:
- Effectively serve all walk in Customers, customers who enquire though telephone calls or via emails or those referred in line with the service standards set.
- Be well versed with all BSP Life’s products, business rules, processes and functionality of the system to be able to effectively serve customers.
- Update and maintain customer details relating to nomination or change of beneficiary, change of owner and change of provider after proper verification of customers.
- Identify opportunities to pro-actively cross sell products and services to new and existing customers by making the necessary business referral.
Qualifications/ Skills/ Experience:
- A Diploma of Financial Services – Life Insurance (ANZIIF) or tertiary qualification in Business Studies or Management.
- At least 3 years work experience in a similar role with sound insurance knowledge.
- Sound knowledge of the operations areas of sales, insurance, products and systems;
- Strong sales and customer services ethic;
- Good PC skills in MS Office applications.
- Having a current driver’s license is preferable.
If you think you have the appropriate skills and experiences to perform the role, send your application and detailed CV to:
The Head of Talent Management, BSP Human Resources, Waigani Head Office (Level 2) via internal mail or email to jobs@bsp.com.pg.
Please contact us should you require additional information. Only shortlisted applicants will be contacted for interviews.
Location
Port Moresby, Papua New Guinea
Deadline
Applications close on Friday, 28th January, 2022.